Warranty

Razor provide a limited warranty, namely their products to be free of manufacturing defects for a period of ninety days for electric powered products from the date of purchase.                

This limited warranty does not cover normal wear and tear, wheel, or any damage, failure or loss caused by improper assembly, maintenance, storage or misuse.                

Razor’s limited warranty will be void if:                

The electric scooter is used in a manner other than for recreation or transportation.                

The electric scooter has been modified in any way.                

The electric scooter has been rented.                

Delivery

All of our stock is stored in the UK.

The majority of our orders are shipped the same working day if purchased before 1pm. Your order will be delivered within three working days, as long as the scooter is in stock. You will be sent tracking details for the courier company.

If your order is placed after 1pm on a Friday, the electric scooter will be despatched on the following Monday.

We currently only deliver to the United Kingdom and Northern Ireland. Unfortunately, we cannot ship electric scooters to other European countries.

The Electric Scooter Store offer free domestic shipping for orders over £100. This covers the vast majority of electric scooters.

Returns

We hope you will be happy with your purchase, however if you are not you can return the item for a full refund within fourteen days of the purchase date.

The electric scooter or item will need to be in a ‘as new condition’ which means the scooter has been unridden, with all parts, manuals and accessories included in the original box and packaging.

When returning the purchase please make sure all items are packed in the original box safely and securely.

To find out more information and how to return your items please visit our returns page (link to returns page).